UserFail!

Shared by a user on Facebook. Repost with permission.

There are many really weird customers out there. A customer lodged a complaint in a long-winded letter…

And then it was discovered that she bought the wrong version of the app - the one for a Windows Mobile device instead of the one for BlackBerry.

There an app for everything… just make sure it’s for the right device.

Shared by a user on Facebook - Repost with permission 

I used to support a customer many many years ago (won’t mention the name - relatively big company) whose system used to go down about 4pm every Saturday. It would come back up after about 5 minutes. For the longest time I couldn’t figure out why - and I used to go through all the UNIX scripts and logs to figure out what was happening. Finally I asked the adminisrator to take me through what happened at the premises every Saturday from 3:30 onwards.

Finally I figured out what was happening. They were shutting off the mains at 4, and the aux power would come online 5 minutes later! Took us almost 3 months to figure it out! :)

User: How is it that this batch of batteries in my Bluetooth Wireless mouse are expended quicker than the last batch?

(Some users should never be allowed to use advanced technologies if they don’t even understand that ‘some batteries are more equal than the others’. Or else Eveready batteries would cost as much as Duracells.)

One of the user apparently wants her keyboard changed… and has made the following comments:

1. This keyboard looks the same as the one I used in my previous company 10 years ago. (Fact: For goodness sake, the keyboard design has been the same for almost as long as PCs exist!)

2. Can you take a look at my keyboard? The gap between the keys appears to be bigger than the one my colleague is using. (It almost make you wish you have a vernier caliper to measure the gap of keys between the two keyboards just to prove the difference is minute to the user.)

Makes you wish she would just cut the crap and just buy her own funky keyboard if she didn’t like the one provided by the office. We’ll all be happy to install the new keyboard for her just to end this nonsense.